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COVID Access Update


Dear patients

As the COVID pandemic is slowly put behind us, I am writing on behalf of the practice to inform you that we continue to offer general medical services, although this may not always be in the traditional form of face to face appointments.

The practice during the pandemic has digitally evolved and this has enabled the practice to respond to your requests in a quick and timely maner.

All appointment requests will be triaged and you will either be booked for a face to face appointment, a telephone appointment or will be asked to complete an E-Consultation form. The best and fastest access approach will be offered to patients.

The practice also has more support from our specialist clinical teams who are better equipped and knowledgeable in there area of expertise such as the clinical pharmacists, social prescribing and health coach.

You can call the surgery on 0208 9050894 in the tradional way and book your appointments or you are able to acces the service for non urgent appointmetns via our E-consultation click here.

We still ask patients to minimise there visits to help protect both patients and staff from contracting the virus or any other infections such as the Monkeypox currently in circulation.

The practice continues to provide and arrange routine & urgent blood tests, Smear Test, Child vaccine via HCA and Nurse face to face appointments.

We carried out a risk assessment and this was the only way we could continue to remain operational and deliver care to our patients.

Over the coming weeks and months the NHS will be put under a great deal of pressure, please work with us through this time of national challenge.

I will keep you posted of developments at the practice as they evolve.

With very best wishes

Dr Syed

COVID Testing Information

Please click on the link below for upto date information on new COVID testing guidance.

Covid-19 help for parents with sick children

‘Advice for parents during coronavirus’

The attached document guides you on when to call for an ambulance, when to call your GP or 111, and when you can feel able to manage yourself. It has been updated with answers to FAQs such as ‘What does it look and sound like if my child is having difficulty breathing?’

‘How to access local emergency services during coronavirus’

If your child is very ill, the attached document describes how children’s care in our part of London has been organised, so you know what to expect from your local A&E: Click here for more information about how to access local emergency services during coronavirus

‘How to help your unwell child’

This is guidance for under-5s and covers common symptoms, such as coughs, colds, rashes and tummy upsets. There are more local and national tips here:

Blood donation

If you are recovering from COVID-19, you are in a unique position to help other patients with this disease. So we would ask you to consider volunteering to donate your plasma for use in treatment trials. Click here for more information

New rules on face coverings

For details please visit:

How to wear and make a cloth face covering:

Getting Help When You Need It During COVID-19

Click here to download an information leaflet (PDF, 81KB)

Help the fight against COVID-19

Has your doctor or nurse said you are likely to have a COVID-19 infection? Or do you have these symptoms?

  • Continuous new or worsening cough
  • High temperature

And have had them for fewer than 15 days?

Are you aged 65 and above?

Or aged 50 to 64 with any of these illnesses?

  • High blood pressure and/ or heart disease
  • Diabetes not treated with insulin
  • Asthma or lung disease
  • Stroke or neurological problems
  • Weakened immune system due to serious illness or medication (e.g. chemotherapy).
  • Liver disease

Then you could be eligible to join the PRINCIPLE trial and help the fight against COVID-19.

The PRINCIPLE trial aims to find treatments that reduce hospital Admission and improve symptoms for people with COVID-19.

To find out more, please visit:
Tel: 0800 138 0880

Coronavirus (Covid19) Guidance

If you have:

  • a new continuous cough or
  • a high temperature (37.8 degrees or higher)

you should stay at home for 7 days.

Advice about staying at home

  • Do not go to work, school, GP surgeries, pharmacy or hospital
  • Use separate facilities, or clean between use
  • Avoid close contact with other people
  • Have food & medication delivered to you
  • Do not have visitors
  • Keep away from pets

When should I contact NHS 111?

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

How do I contact NHS 111?

You can use the NHS 111 online coronavirus service to find out what to do next. If you cannot access online services you can call 111 (this is a free number to call).

What will happen if I’m worried about my immigration situation?

All NHS services for coronavirus are free for everyone regardless of their immigration status in the UK. This includes coronavirus testing and treatment, even if the result is negative. You will not be reported to the Home Office for coronavirus testing or treatment.

What can I do to help stop Coronavirus spreading?

  • Make sure you wash your hands frequently, using soap and water, for at least 20 seconds
  • Follow advice about staying at home if you have symptoms

For more information:

To download a copy of the above information please click here for your chosen language.

For further guidance on self-isolation, please click here.


Since the start of the pandemic, our team has devoted a great deal of time and effort identifying, contacting and advising patients who are clinically extremely vulnerable to COVID19, ensuring they are put on the Shielded Patient List (SPL), and most importantly of all, changing how the practice provides care for this group of patients, who were strongly advised to stay at home. We continue to support these patients and helping to keep them safe and well". Click on the link for more information.

Mental Health Support Resources

How to cope during the COVID-19 pandemic if you have experienced trauma

Childhood Immunisation Guidance

Guidance to keep you safe when attending your vaccination appointment

Easy Read Coronavirus Leaflets

Easy Read_At Risk Patient Letter (PDF, 1.92MB)

Easy Read Covid-19 NHS Guidance Common Questions (PDF, 1.25MB)


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